What We Collect and Why It Matters
We collect information in three main ways: what you give us directly when registering your account (name, contact details, date of birth), what your payment method provides when you deposit or withdraw via JazzCash, Easypaisa, or Raast (transaction reference numbers, wallet identifiers), and what your device
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shares automatically (IP address, browser type, session duration). We use this data to verify your identity, process your transactions, and keep your account safe from unauthorised access. We do not sell your personal data to third parties. Data shared with payment processors like JazzCash and Easypaisa
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is limited to what those services need to complete your transaction — nothing extra is passed along. Where we work with third-party service providers for platform security or analytics, those partners are contractually required to handle your data with the same care we apply internally. Retention
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periods vary by data type: transaction records are kept for as long as regulatory or legal obligations in your eligible region require, while session-level data is cleared on a rolling basis. Availability of this service depends on local law and is accessible only where local law
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permits. If anything here is unclear, our support team is the right first step.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.